Privacy Policy

Buddha Pathippagam Pvt. Ltd operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data.

We may collect the following categories of personal information:

Contact Details: Name, address, billing and shipping address, phone number, email address
Financial Information: Payment details such as credit/debit card information, transaction details, payment confirmations
Account Information: Username, password, preferences, and settings
Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, or exchanged
Communications: Information you share when contacting us for support or inquiries
Device Information: IP address, browser type, device type, and network information
Usage Information: Interaction with our website, pages visited, and browsing behavior

Personal Information Sources

We collect personal information from:

Directly from you: When you create an account, place orders, or contact us
Automatically: Through cookies and similar technologies when you use our website
Service Providers: Third parties who assist in operations like payments, analytics, and hosting
Third Parties: Partners or publicly available sources where permitted by law

How We Use Your Personal Information

We use your information for the following purposes:

1. Provide and Improve Services

Process orders and payments
Deliver products and manage returns/exchanges
Maintain your account
Personalize your shopping experience

2. Marketing and Communication

Send promotional emails or messages (you can opt out anytime)
Show relevant offers and updates

3. Security and Fraud Prevention

Protect against fraud and unauthorized transactions
Secure our website and services

4. Customer Support

Respond to inquiries and provide assistance

5. Legal Compliance

Comply with applicable laws and legal obligations
Resolve disputes and enforce policies

How We Disclose Personal Information

We may share your information in the following cases:

Service Providers: Payment processors, delivery partners, IT support, analytics providers
Business Partners: For marketing and promotional activities (where permitted)
Legal Authorities: When required by law or to protect our rights
Business Transfers: In case of merger, sale, or restructuring
With Your Consent: When you explicitly agree to share information

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing your information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals below the legal age. If such data is identified, it will be deleted upon request.

Security and Retention

We implement reasonable security measures to protect your data. However, no system is completely secure.

We retain your information only as long as necessary for:

Providing services
Legal compliance
Dispute resolution

Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Request Data Portability
Opt-out of marketing communications

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about how your data is handled, you may contact us. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your information may be stored or processed outside your country. We ensure appropriate safeguards are in place as required by law.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised “Last updated” date.

If you have any questions or wish to exercise your rights, please contact us:

📧 buddhapathippagam.pvt.ltd@gmail.com
📍 No.45, New No.103, St. Mary’s Road, Abiramapuram, Chennai – 600018, Tamil Nadu, India